We believe that the furniture we sell is the best around, but you can hear that
from our customers as well. Frequently, our customers email or call us after receiving
their furniture praising the craftsmanship of the products they bought and thanking
us for our service. Following are several of the messages we've recently received.
Thank you so much for your help with this order! It was delivered in time, and my sister LOVED it!!!
Judy Reynolds
MO ,
1/2/2009
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Just wanted you all to know the buffet is gorgeous. Please let the men who built it know that. Thanks!
Andrea O'Neil
PA ,
1/2/2009
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Linse, Just wanted to let you know I got my chairs and absolutely love them! They are so beautiful and very very comfortable. Please thank the man who made them. We have already so enjoyed them.
Thank you,
Paige
Paige Craft
TN ,
12/2/2008
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Hi, Linse! We recieved the windsor bench, and it's fabulous! Thanks!
Mary Sue Sylwestrzak
MI ,
12/2/2008
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Hi Valerie -
I just wanted to tell you how much we love the chairs! They're perfect! We so appreciate all the help you gave us over the many phone conversations that we had! And for your patience with us!
Best regards,
Barbara & David
Barbara & David Goodman
NC ,
11/28/2008
|
Mimi,
The cabinet arrived yesterday in good order. Thank you.
I would like to compliment the carrier you used. They did a great job and were extremely helpful. I hope you will continue to use them for a long time.
Best Regards,
Chris
Chris Spidle
IL ,
11/17/2008
|
Dear Linse:
Our curio cabinet arrived this week and it is outstanding. The workmanship is astonishing - beautifully finished inside and out. The piece looks like it was made for the corner of our dining room - perfect proportions.
The entire experience surrounding this purchase has been exceptions - from the first inquiry to the delivery. Everything was handled very well.
Thanks for making this work so well and please tell the artist how much we enjoy his works.
Regards,
Lyle Swallow
Lyle Swallow
CA ,
11/13/2008
|
Dear Linse and Mimi,
I just wanted to thank you both for your help and advice since the furniture has just arrived safely.
If you get an opportunity please send our thanks to the people who made them. Impressive craftsmanship indeed. A delightful mix of practicality, elegance, along with hints of both traditional and contemporary style. So well made. We hope to enjoy sitting at this table for decades, let alone years.
Many Thanks
--
Linda Egan
Linda Egan
CA ,
11/5/2008
|
Linse, I just wanted to thank you and Mimi so much again for the quick turnaround on the table and stools. My wife and I were ecstatic to get them and look forward to many years of good memories with them. I wish you both the best. Please also thank Samuel for the fine work.
Kind regards,
Leo
Leo Caruso
NJ ,
11/5/2008
|
Linse,
Say Hi to Mimi. Sorry it took so long to send you a "thanks", and a few pics. If you can use them in your brochures or marketing, feel free to do so. The room is not big enough to get a photo of the "set", but you can see how it looks in our home. Beautiful!!
Garry was really nice, and did a great job getting the furniture to us.
Norm Glass
OK
Norm Glass
OK ,
11/3/2008
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Sideboard is here, finish is great, couldn't be more pleased with it, fits perfectly into the space I thought it would. Thanks for another great transaction.
All the best,
Dana
Dana Pope
TX ,
10/29/2008
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Hi,
I ordered a quilt cabinet and just wanted you to know that it is one of the nicest pieces I have ever seen. I love it!!!!
My shopping experience was wonderful with your company. You have one of the best customer service teams I have encountered - ever! What a winning company, amazing products and customer service. An especially big thank you to Mimi - she was very good.
There were absolutley NO problems with my whole experience - anywhere.
My quilt cabinet is a beautiful piece and will defienitley become a family heirloom. I am constantly getting compliments on it and I couldn't be prouder.
I would not hesitate to by anything else from JMX and in fact look forward to more.
Thank you very much,
Mrs. Tami Scott
Calgary Ab Canada
Tami Scott
MT ,
10/29/2008
|
I received my chairs and love them! Thanks!
Morris
Morris Atkins
SC ,
10/15/2008
|
Hope you are well. I received my beautiful bedroom furniture today. The quality and beauty of the furniture is simply wonderful, equisite, par none. My bedroom is transformed with this stately furniture. I feel very fortunate to own such gorgeous furniture of such high quality. The wait was definitely worth it as the craftmanship is not found elsewhere in my opinion. The customer service by, Mimi, Gary and Jim makes the experience even more satsifying as this service is a dying breed in my opinion. It is so hard to find excellent customer service so I can't praise you enough.
Dawn Crumel
MD ,
10/7/2008
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JMX International,
I wanted to thank you for the way your company handled my order of a hutch. The piece is absolutely beautiful, it is the nicest piece of furniture we own! I was nervous to order something as expensive and personal as a piece of heirloom furniture over the internet but my hutch turned out to be exactly what I had envisioned. Your sales people and customer service went the extra mile several times from helping me to customize my order, to sending stain samples (over and over), to talking to the delivery company on delivery date to fix some problems. Thank you. I love my hutch and will recommend you highly to anyone looking for high quality furniture!
Marshelle Shelton
UT ,
10/7/2008
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Hi Linse,
Three days after I sent that email I got a call telling me my table was ready for delivery and would Friday be OK?
My table is GORGEOUS!!!!!
And the delivery guys from TLC were wonderful.
Nan
Nan Venit
MD ,
10/2/2008
|
Hi Mimi,
I received my desk today. The picture on your website does not do it justice. It is beautiful! I've always wanted a big, well-built desk, but have never been able to find what I wanted. This desk is it!! I am so proud of it. Garry, the delivery man was so nice and got it here without so much as a scratch on it. As heavy as it is, that was an accomplishment in itself. I just can't say enough good things about the craftsmanship, the service, and communications I received. I am a satisfied customer and I will check your site first for any future needs I have.
Thank you so much
Jack
Jack Green
AL ,
9/17/2008
|
Hello, Mimi.
Thank you so much for your phone message a few days ago. The chimes arrived yesterday and they are beautiful. I am very happy with the chimes, however, I am more impressed with your customer service.
I placed my order with Kristina, who was professional, helpful and very friendly. And I very much appreciate you taking the time to check status of my order and calling me, since I could not receive your emails. It is nice to find a company that still cares about the customer, even if their order is small.
Thank you again for your thoughtfulness and great customer service.
Sincerely,
Christie
Christie Gentile
IL ,
9/8/2008
|
Mimi and Linse,
Our table arrived Wednesday the 23rd and we are very pleased. If we would have run across it in a store we would have bought it immediately. It is exactly what we wanted but could not find anywhere but with you. We were expecting to call the shipping company on the 25th but they showed up at noon on the 23rd without warning. Luckily my wife was home and I was only ten minutes away. The driver was very good to work with and all worked out very well.
Thanks, again. The table is so beautiful.
Attached is a picture with one of the three leaves installed …
Hope to work with you again in the future.
Thanks,
David and Kari Beazer
David and Kari Beazer
UT ,
8/15/2008
|
Linse
I am really really happy with the piece of furniture that arrived. Its just
gorgeous! It was worth the wait! My next order will be a dining room table
and chairs. Any discount codes coming? : )
Thanks,
Anne
anne catambay
CA ,
7/23/2008
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Here are the pieces...we still love them after living with them awhile.
Melissa Wenk
NJ ,
7/23/2008
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Hello Mimi,
Just a note to let you know the bed arrived. It's terrific; very well made. Many thanks. And we want you to know that Gary did a wonderful job of getting the bed to us. He was right on time, in fact a bit early, and kept us informed along the way. I'm sure it was not an easy trip. He is to be commended. Our compliments to him and his helper Jason.
Sincerely,
Jim and Kathy Amis
Jim and Kathy Amis
CT ,
7/17/2008
|
Linse,
Thank you so much for the email.
You guys are just great. I have had the best experience ordering from you
and your product is just top notch.
Thank you.
John Marucco
John Marucco
IL ,
7/16/2008
|
Hello-
I just wanted to let you know that the furniture arrived tonight and we love it! It is exactly what we had hoped for. I waned to thank you for all of your help, especially with the custom parts of the order.
Also, I wanted to tell you that Garry was wonderful! He brought in the furniture and set it up in a very quick and professional manner.
Thanks again!
Melissa Wenk
Melissa Wenk
NJ ,
7/16/2008
|
Hi Mimi, The cabinet was beautifully packaged, and we love it. I will recommend your service and product to others. Thanks! Laura
Laura Webber
CA ,
7/8/2008
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Thanks, Mimi! The furniture arrived, and it's beautiful! The delivery went great thanks to Gary and Henry, who were terrific. Thanks everyone for our lovely new breakfast room!
With Appreciation,
Adele
Adele Morris
VA ,
7/8/2008
|
Linse & Mimi,
We received our chairs on Friday morning. The driver had them on the back of his truck and was in our neighborhood so he came by in the morning rather than the afternoon. They were packed very well and he was able to get them to our garage where my wife and him unpacked them to make sure they were not damaged.
The chairs are just what we wanted. The style is what we expected and the color turned out just great. We appreciate your assistance in helping us match the color about as perfect as it could be. They look great with our new table. Thanks again for all of your help through out this process.
Jim & Jane Buchs
Jim & Jane Buchs
GA ,
6/25/2008
|
Hello All,
I received my coffee & end tables today and my husband and I are thrilled with this special purchase. We will enjoy this set for many years to come.
Thank's to everyone for your help and service, Donna
Donna Cantwell
NJ ,
6/25/2008
|
Dear Linse:
I wanted you to know that Russ and I are very pleased with "Hutch #2". Now my dining room is complete with a hutch in both corners.
As usual, Gary was so precise--when he said he would arrive at a certain time, he did. He is so personable and fun to be around and we hope to see him again soon.
JMX will definitely be the first place we shop when looking for quality pieces.
Thank you so much, Linse. Both you and Mimi were wonderful to deal with and we couldn't be happier with our purchases.
Kathy Smith
PA ,
6/11/2008
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I just want to say thank you for my table, I love it!! I am very happy with it. Thank you again, Bonnie
Bonnie J.
NJ ,
5/14/2008
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Dear Mimi and Linse,
Please accept my thanks for the suberb service and merchandise. We love the Shaker bed---it is beautiful---and the deliver truck drivers, Jerry and Jason,could not have been more courteous, helpful, and careful----they are a magnificent team!
Hope to do business with you again!
Sincere thanks,
Gail
Gail W.
MD ,
5/14/2008
|
Hi Mimi,
Our table arrived today, and it is just beautiful. Thank you so much for all your help. Garry, who delivered it, was the very definition of professionalism; I hope you'll continue to use his services in the future.
We love our table!
Best wishes,
Kari
Kari K.
MD ,
5/14/2008
|
Yipee - happy customer ...
Hi Mimi,
I got my 4 amish chairs a few hours ago! I LOVE them!!! They are beautiful and so well made! I LOVE the way they make things-good quality craftsmanship!
Thx for being there on line for us! We are very happy customers! If I had the address of the person who made them, I would send a "thank you note."
Take care and have a blessed day.........
Gale & Steve O.
OR ,
5/14/2008
|
Hello! I received my coffee table today. The craftmanship is superb! I love it. Thanks a bunch.
Jane Zepp
WI ,
4/24/2008
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Dear Linse and Kristina,
We just want to let you know how happy we are with our table. It has
exceeded our expectations. We appreciate your attention to detail to
ensure that we got exactly what we wanted. The craftsmanship is
spectacular. We wanted a table that would fit in our small dining area,
and yet expand for family occasions. The stowleaf works perfectly for us.
Also, it is gratifying to see work that reflects the character of the
craftsman. Even though this table is newly-made, it is already an antique.
It will still be in someone's living room long after the veneered particle
board tables are moldering in some landfill.
Thanks to you and the craftsmen who made it.
Ruth and Jerol
CA ,
4/14/2008
|
Dear Linse: I just wanted to take this opportunity to thank you and JMX for the beautiful corner hutch. The timing of the delivery was perfect as it was our 42nd wedding anniversary--what a beautiful gift. The craftsmanship exceeded our expectations and as you've probably heard by now, we would like to order another one just like it, built by Aaron, of course.
Garry was such a charming and informative man, very personable and extremely nice, given he travels so much! We would like to see him deliver our second hutch as well.
Both you and Mimi were always helpful whenever we had a question or a concern and we are sure we will be doing business with you for a long time to come.
Looking forward to hearing from you soon.
Russ and Kathy Smith
PA ,
3/27/2008
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Thanks for your help. FYI-- we are enjoying the cherry stowleaf table we ordered for the breakfast nook.
Diane Corwin
WV ,
2/13/2008
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Hi Linse,
The bookcase I received came out really nice! Thanks.
Bob
Bob
CO ,
12/14/2007
|
Dear Linse,
I called and missed you this afternoon, so I’ll leave this e-mail. I would still like to talk to you, however. I spoke with Katie earlier in the day.
We took delivery of our Queen Anne dining room table and chairs, and matching writing desk yesterday. I took off work for the afternoon to meet Gary, so it was all in place when my wife walked in after work, about 5:00 PM. She was thrilled, as I knew she would be. I spent most of the late afternoon looking at it, under it, looking at the detail on the drawers, the table latches, fit, finish, color, and so on. It is a remarkable level of quality, as you promised. And the color and fabric, which you helped us select, are perfect, and they match well with our other things, rug, etc.
Please pass along our good will to the shops involved. They have done some very fine work, and we could not be happier. The high level of craftsmanship is obvious. (I looked at the drawers, for example. Not only are they dovetailed, but the rear of the drawer is “stop dovetailed” so you don’t see the pins on the back of the drawer. What a cool quality touch!) As a woodworker myself, though a mere amateur, I am impressed.
Also be sure to recognize your carrier, Gary, for doing such a great job preserving the pieces in transit, and delivering them safely to our home. His communication was excellent, and set-up went fine, as you have come to expect, I’m sure. I will request him next time I see you for furniture.
You know, altogether, the biggest problem we had doing business was my e-mail thinking your messages were spam. Once I fixed that, the rest has all been easy! That says a lot. It has been great to do business with JMX.
Good luck,
---Paul
Paul Butler
INDIANA ,
11/27/2007
|
Kate -
Thanks to you, Linse and especially the hardworking guys in the shop for your efforts. Cheryl and I are couldn't be happier with the furniture; it is absolutely perfect. Just as important was the pleasure dealing with everyone. Gary and Andy made our day with their timely, professional and cheerful delivery and placement of the furniture.
Please pass on our thanks all involved and Happy Thanksgiving to all!
Paul and Cheryl
Paul and Cheryl Schlenker
PA ,
11/21/2007
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He loves, loves, loves the bookcases! He smiles everytime he walks into his office! Thanks!
Marisa Wendrzyk
FL ,
11/3/2007
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Got the furniture today. Looks great! The quality of the wood and workmanship matches our 100-year old house. Thank you so much to everyone.
Tracy and Nathan McCauley
MN ,
10/31/2007
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I love my piece! It is perfect and more beautiful than I could have imagined! Thank you Linse! Pass my thanks along to Katie and Garry as well and expecially to the woodworker. I will share your site with my friends and family!
Jackie Barth
SC ,
10/23/2007
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They are beautiful! We love them! They arrived in great condition!
Donna Brennon
FL ,
10/22/2007
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Dear JMX,
I am writing as a very satisfied customer. This past summer I found your website and was drawn to an image of a beautiful Mission style executive desk. My husband and I have been looking for a special desk for some time now and I was grateful for the very pleasant and efficient customer service your company provided.
I especially want to compliment your contractor who delivered the furniture. Gary was nothing short of amazing. He responded to my phone messages immediately, worked hard to match our schedule for a convenient delivery time, and was always pleasant and gracious, and delivered the desk in perfect condition. His assistant Gilbert also was very kind and helpful. Working with them made the entire experience of purchasing this piece of furniture even more positive. Having had multiple disappointments with delivery companies, I was deeply grateful to have such a positive encounter and urge you to continue to using his services.
The desk is a work of art. Its beautiful construction and lovely cherry shade brings us daily joy. Please convey my deep gratitude to the woodworker for his work and let him know that I will treasure this desk always.
Thank you again for providing us with excellent customer service and a beautiful piece of furniture. Kind regards.
Susan Burch and Ian Sutherland
DC ,
10/15/2007
|
Here is the final project. The people I had refinish
my father's library table did a great job of matching everything, a non-trivial task considering the chair was new, unfinished wood and the table was over 80 years old. Thanks!
Steve
Steve Hauser
IA ,
8/20/2007
|
The table has arrived and it is beautiful. Thank you.
Dan Harvey
Dan Harvey
NY ,
8/9/2007
|
My bench arrived today and it is beautiful! I just
wanted to thank everyone involved, from the craftsman,
those who handled the order to the people who
delivered the bench. Everyone has been terrific.
Rima
Rima Rosenthal
NY ,
8/7/2007
|
I received my four solid oak chairs and table today. They are wonderful. I am especially pleased that they fit so well in my small kitchen, yet the table expands easily for card nights with my friends or dinner when my family comes over. I am glad that I spent a little more money for solid wood, as this table and chair will surely last a lifetime. Thank you for sending me the stain samples and helping me to make decisions about the set. I am very satisfied and feel I made the right decision. Please pass along my thanks to the Amish men that made it and to the driver, Frank, who was very helpful. I will recommend DutchCrafters.com to my friends!
Darlene Schwartz
IN ,
8/2/2007
|
We here at the 577 Foundation very much enjoy the Daisy tables and chairs. Also the gliders. It is such a well built product, great workmanship. The service from JMX out of Florida was very helpful. We tell everyone where we got the product. Thank you very much!
Mary Mennel, Director
OHIO ,
7/27/2007
|
Thanks for all your help, Kristina! I've looked at benches for almost a year, even at a couple of Amish places around where I live and haven't really found anything that I liked as much as this one. I just have to tell you that your high level of customer service has made me feel so much more comfortable ordering something like this online. Thanks again!
Stacy
Stacy Devries
NE ,
7/26/2007
|
I purchased two of the plank tables for our design showroom here in NYC and they are beautiful. The workmanship is superb and I want one for my own home now! Thank you for all your help.
Debbie B., Interior Designer
NEW YORK ,
7/25/2007
|
Dear Linse, I got my nook yesterday and it is all set up and it is SO Beautiful!!! Thanks so much and I will recommend your company to other folks as well as continue to be a customer.
Thank you very much,
Katy
Katherine Cotton
WY ,
7/13/2007
|
I absolutely love my hutch. It is perfect in all respects - size, color, and especially workmanship. It changes the whole look of my room and it is beautiful. I had lots of company over the past week and every single person becomes awestruck when they see it. It was a great investment and I thank you so much for all of your assistance with me.
Victoria Peterson
MD ,
7/3/2007
|
my lighthouse looks great in the
yard.
patrick watson mi.
patrick watson
MI ,
6/30/2007
|
Subject: In praise of the Furniture
Dear Linse, Kate, and everyone at JMX:
Just this past week we received our furniture- it was not as it was described to be- it was much more beautiful and gorgeous than we expected! We want to thank you a thousand times over for your very helpful customer service, for always replying to us quickly, and for the great furniture.
We requested a custom-made bed which was built only from a picture- and it's better than the picture we sent! We also requested a lot of little customizations to be made to our furniture- all of which was done for us. Please thank the builder for us, he did a fantastic job.
We also requested the in-house delivery service from Gary. He was on time, courteous, and, even though he had another delivery to be made that night, helped assemble our bed for us- we were extremely pleased with his service and highly recommend him.
A very-sincere thank you from a satisfied customer- be assured we will recommend JMX to all our friends and family!
Ed and Daria Moccia
NJ ,
6/16/2007
|
Hi from Kentucky. My order was placed on Feb. 1, 2007 and though it took a really long time to have it delivered, I was thrilled with the craftsmanship.
The quality and craftsmanship of my hutch was more than I could have hoped for. My husband was a shop teacher in high school and he was in awe of the quality and perfection of the piece!
Wendy Bellinger
KY ,
6/15/2007
|
Hello Linse,
Our beautiful cherry bed (Village Inn collection, # 2813) and Village Inn lingerie chest have arrived. Also, the white "chimney cabinet". I have passed your website to a neighbor who helped to get these pieces from the delivery truck into our home.
Let me say that we are supremely pleased with the bed and lingerie cabinet. I would ask you to pass words of our delight to the craftsman who made these lovely pieces. We are so very pleased he agreed to make the panel headboard and footboard without the slats. Our Select Comfort bed does indeed fit easily into the bed frame (while still sitting on the metal frame on which it has always rested.) We are also pleased with the white chimney cabinet!
Thank you very much.
Charla Manica
KS ,
6/4/2007
|
Hi Linse:
Just wanted to thank you and Katie... Katie got right back to us and was able to find us a great deal for the in-house delivery.
We continue to experience great service from all of you and highly recommend you to all our friends!
Here are the pictures at long last!
Again, we love the furniture and look forward to using it for many years to come!
Gratefully,
Ed and Daria
Ed & Daria Moccia
NJ ,
5/27/2007
|
LINSE,
I RECEIVED MY PILAR, AND IT'S GREAT, WELL WORTH THE WAIT.THANKS A BUNCH.
David White
GA ,
5/8/2007
|
I can't tell you how AMAZED I am at the quality of my new furniture. The pictures on line can't do it justice! Absolutely beautiful!
Gary and his 2 man crew were incredible...kept me updated and arrived early no less. They did a fantastic job of bringing the furniture in and setting it all up. They definitely are the best in the business.
Can't go wrong with this company as they are everything they advertise and more. I will definitely be ordering more next year to finish out my home. These pieces are heirloom quality.
Thank you so very much for the beautiful furniture.
Jody S
IL ,
5/7/2007
|
My hutch came today and it is absolutely beautiful, more than I
anticipated. Thank you so much!
Janet Golder
NY ,
4/27/2007
|
Hi,
We got our pie safe and absolutely love it. It's perfect and came in perfect condition!!!
Excellent product!!
Thanks again,
Vicki Corbin
OR ,
4/18/2007
|
I just love it. It's the cutest little piece! Pass along my compliments to the woodworkers!
Diane Plotts
NC ,
4/9/2007
|
Hello Linse,
We finally got the entertainment center and they say good things are indeed worth waiting for. This is absolutely gorgeous. It's a good thing the crafters had the forethought to make it a two piece unit in order to get it in the house. But, I managed to remove all the doors, drawers, TV swivel, and VCR shelf and my wife an I managed to get it in here. We just looked and looked and simply could not find anything like this locally.
Beautiful piece Linse [please forward thanks to the crafter!]
Garth McGinn
KANSAS ,
4/4/2007
|
Linse - The desk is beautiful. Thanks!
Michael Rathsack
IL ,
3/21/2007
|
Dear Linse,
I have spent all morning cleaning the dining room to prepare for the chairs. I was not disappointed. They are the most beautiful thing I have ever owned in my entire life!
I appreciate your wonderful customer service and, as promised, I have attached some pictures. They stain you helped me pick really matches the cherry table almost perfectly. And doesn't the red hue of the stain go so wonderfully with my red walls?
Thanks again and now we just have to save up to get a matching hutch. :)
Best Regards
--
Claudia
Claudia Payne
MD ,
3/20/2007
|
Hi, we received our dinning room set and we love it. It is beautiful.
Thank you for your help.
Gary DelPiano
CT ,
3/16/2007
|
Linse:
Today I received the merchandise I purchased and was so surprised at how
quickly it arrived. I absolutely love it and can't wait to begin my stencil
design on it. I will keep you in mind for my future purchases and thank you
for such fine craftsmanship.
My very best regards,
Maddy Walters
NY ,
2/2/2007
|
I bought a single pedestal table from them in August 2004 but wasn't sure of the color stain I wanted . I called and talked to Linse Miller and she sent me some samples to choose the stain from. The fruitwood matched perfect and when I got the table it was gorgeous. I am very pleased and will order again.
Deborah B.
MS ,
1/31/2007
|
Received our table on Saturday. It is better than I expected. We are very pleased with the quality, finish and stain. Thank you!
Bernard Amyot
KS ,
1/30/2007
|
Hi, Linse. I wanted you to know that I just received my Pennsylvania Amish
made solid Cherry Queen Anne Writing Desk and it's gorgeous!! I've placed it
in front of my bedroom window where the wood shows so beautifully. It
matches my bedroom furniture, enhancing the loveliness of my room. I'll
enjoy using my laptop computer there and writing letters. The 51 inch
length and the depth are perfect, giving me plenty of room. I can put my
printer/scanner/copier on one corner if I choose. The style is elegant, the
workmanship is perfect; it's timeless. This piece will outlast my lifetime.
It's a joy knowing I'll pass it on in my family after enjoying it for many
years. I'm so happy with my investment in this detailed and finely crafted
piece of furniture; perfect for a lady. It was all assembled and ready to
carry into my room. I look forward to doing business with JMX for the
future purchase of other Amish made furniture pieces I've admired and feel
confident in the quality and workmanship and superb pieces of wood being
used as well as a beautiful finish. Thanks for a great buying experience!
Debye
GEORGIA ,
1/28/2007
|
I received the corner hutch I ordered on Saturday, Jan 20th. The quality and service was beyond my expectations. The craftsmanship is superb, the stain matched the sample you provided perfectly. I was apprehensive about ordering online, but the service I received from the time I ordered to delivery was excellent. My salesperson Lindsay was extremely helpful. The delivery person Gary kept me informed about the estimated time of delivery, showed up on time, was curteous and friendly and took much pride in the furniture he was delivering. He also provided me information about the craftsman who built the hutch. I appreciate this kind of quality and service and would definitely recommend your company and consider doing business with you in the future.
Cynthia Schriks
IL ,
1/22/2007
|
I just purchased the Assateague lighthouse, 3'. When I rec'd it I was highly impressed with the quality and craftmanship. It's beautiful! Thanks.
Char Trasser
DE ,
1/12/2007
|
I am sending this letter in regards to the dining room table I purchased and received December 27, 2006. The table is beautiful! The craftsmanship is excellent and I have already recommended your company to others.
Amy Johnson
WA ,
1/9/2007
|
Linse,
Just wanted to let you know I got my chairs and absolutely love them! They are so beautiful and very very comfortable. Please thank the man who made them. We have already so enjoyed them.
Thank you,
Paige
Paige Craft
KNOXVILLE, TN 37909 ,
1/8/2007
|
I love my new glider. Happy New Year! God bless.
Lolita Middleton
AZ ,
1/1/2007
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I absolutely love my Microwave Hutch!! I searched and searched for the piece I wanted in my kitchen and when I saw the hutch I had to have it! I purchased the blue and yellow hutch with tole painted doors-it is beautiful,high quality and it is my favorite piece of furniture. Everyone who comes into my home raves about it. We had it shipped to our home and the truck driver helped us uncrate/unpack our furniture. It arrived without a scratch. This is a piece of fine craftsmanship that will be passed down to my children. Thank You!
Rhonda Carpenter
GA ,
12/29/2006
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I recently had chairs delivered in Hawthorne, NY by
Garry Blevins. I wanted to make sure you knew how
lucky you are to have someone like him working on
behaf or your organization. He was an absolute
pleasure to talk to and deal with.
Amanda Peterson
NY ,
12/22/2006
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Hi Linse:
We received our pieces and they are wonderful. They look like they've been part of the room since its inception. Please pass my compliments to the builder. Again thank you so much and since you will get this e-mail after Christmas Day I hope you had a Merry Day.
Lynn Rossiter
CA ,
12/21/2006
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Hi, Jim! WOW!! We just finished putting the daybed together and it is absolutely GORGEOUS. The workmanship far exceeds any other daybed that I've seen. I couldn't be happier!! Yellow Freight brought the bed yesterday. It had been packaged very well and arrived in perfect condition. Please pass along my deepest appreciation to the woodcraftsman for his impeccable work. It's a family treasure now!!
Carol Christiansen
OK ,
12/21/2006
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Linse,
Thanks very much for the soap. We are very happy with the chairs that arrived last Friday. Garry Blevens could not have been nicer. It was great that he gave me an exact time for delivery. That can be very hard to do up in NH!
Thank you for everything. The experience with you and JMX was great. You were very helpful and great at following up on things. If I have an opportunity to recommend JMX I certainly will. When you order things sight unseen it can be hard, but it worked out great.
Have a Merry Christmas!
Elizabeth Melville
NH ,
12/19/2006
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The Hutch showed up today. We absolutely love it. It was a complete pleasure doing business with you.
Have a Happy Holiday and thank you once again.
-The Glynn’s
Kevin Glynn
NY ,
12/18/2006
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Dear JMX,
I just received the 6 chairs I ordered. I absolutely love them! I'm going to tell all my friends about you. Thank you and Merry Christmas!
Gina Godier
SC ,
12/8/2006
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My wife received her swivel glider rocker yesterday. She was ecstatic!
Thanks for your prompt attention in getting it to her before Christmas. I had no idea you would be able to get it to us so quickly.
We like the fine craftsmanship and comfort of the chair and matching ottaman. It was everything we expected and more. It is a beautiful addition to our home.
Your delivery man was especially helpful and courteous in getting it in the house and into the den. We greatly appreciated his attention to making this delivery.
Thanks again
Charles and Helen Looney
SC ,
12/8/2006
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My wife received her swivel glider rocker yesterday. She was ecstatic! Thanks for your prompt attention in getting it to her before Christmas. I had no idea you would be able to get it to us so quickly. We like the fine craftsmanship and comfort of the chair and matching ottoman. It was everything we expected and more. It is a beautiful addition to our home.
Your delivery man was especially helpful and courteous in getting it in the house and into the den. We greatly appreciated his attention to making this delivery. Thanks again!
Charles and Helen Looney
Charles & Helen Looney
SC ,
12/7/2006
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I ordered an Amish Mission Magazine End Table earlier this month and received it today. I was amazed at the finished product. You can't buy quality furniture like this in a local furniture store. I know, because I looked. It was packed better than expected without any damage. I've ordered furniture online before and it was never packed this well. I will be ordering more furniture from you in the future and look forward to receiving my curio cabinet and DVD/VCR cabinet soon.
Robert Davis
TX ,
11/28/2006
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I just received a stunningly beautiful Amish cherry dining table and 8 chairs! Yes, I am overwhelmed! Simply beautiful workmanship, just top of the line from top to bottom, and I love the feel of the cherry wood. It looks great in the dining room, but unfortunately I am still in the 20th century and do not have a digital camera, so I can't send pix. Thanks for all your help. You have a good company there.
Elana Russell
WA ,
11/28/2006
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Just received my table and chairs today. They way surpass my expectations. Delivery man Garry was friendly, courteous, and went out of his way to be helpful. I saw similar sets at a local Amish distributer for almost twice the price. An online shopping success story from start to finish. Great service from Linse and Garry. Send my regards to Samuel the craftsman whose workmanship is so evident in this furniture.
D. Pope
TX ,
11/20/2006
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If you are tired of spending money on poor quality furniture, this is your place to shop! We just received our TV Stand and end tables and are thrilled with the quality! Our craftman, Samuel did an excellent job! It you cannot afford Cherry wood, get it anyway! Unbelievably beautiful.
Sharon & Dan Callan
NJ ,
11/18/2006
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Linse,
Thank you for all of your help. The chairs look great and Ashlen modified them just as we requested. I will send you a photograph as soon as our dining room is completed. Thanks again!
Gwen Schoemfeld
NJ ,
11/10/2006
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These are beautiful! I had to call to tell you how much I love them! They just make the room. Thank you for being so helpful and for this beautiful product! And they arrived so fast!
Nadine Fichter
FL ,
11/6/2006
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My husband and I struggled with finding a dining table and chairs...everything at the regular stores we went to (Pottery Barn, Crate & Barrel, Store House, etc) all had beautiful furniture but high priced and not even solid wood! It was my husband's idea to try the Amish and we find the DutchCrafter's website. We found a table we liked and decided to place an order - we couldn't be happier! Next is bedroom furniture and we will definitely be ordering from you again! Great experience, perfect furniture - and everyone was a pleasure to deal with. We have told so many of our friends what a great experience (and what a great deal!) we had! Thanks again!!
Lisa Hilger
VT ,
11/2/2006
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First, thank you so much for the chairs. They are wonderful, beautiful,
sturdy, of the period and comfortable. We look forward to many years of
good use. Second, I so apologize for this late thank you. I had requested a rush order as my husband and I were getting married. The chairs were received in plenty of time. The chairs looked wonderful with the table that my husband
built. Everything was fabulous and we so appreciate everything that you did
to help make it that way. Sometime next spring we look forward to expanding our B&B and ordering four more chairs. I will keep your website bookmarked. Thank you again for all of your help in matching wood stains and the expedited manufacturing and delivery.
Sheryl Middleton
FL ,
10/31/2006
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Joan had a slight problem with the finish on her saddle bar stools. We sent our shipper back to pick them up for her, and she writes...
Garry Blevins has just picked up our collection of stools. He is a great asset to your outfit - polite, timely and thoughtful! If it is at all posssible, we'd appreciated him delivering our revamped stools.
Later, Joan writes...
Just a quick note to say stools arrived via Garry last week, and we have been enjoying them ever since. They are lovely, and thank you (and Garry) so much for the speedy turn around time. We'll be sure and deal with you people again. The true test of a company is how they can correct those inevitable errors that do happen.
Joan Ricci
CT ,
10/25/2006
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Hi Linse,
We received our furniture, and we love it! Thanks for all your help!
Maryanne McGovern
NJ ,
10/24/2006
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I just wanted to let you know that we received our table, chairs and benches last week and they are BEAUTIFUL!! Thanks, Mary Beck
Mary Beck
IN ,
10/17/2006
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Dear JMX, My sister and I ordered a custom lighthouse, without realizing that it may take 4 to 6 wks for delivery. I called to ask if I could pay for a quick delivery as this was a gift for my mom and dad's Silver anniversary. The rep from your company said he would try to get it shipped faster. My custom light house arrived within two weeks and was here two days before our parents anniversary. It is beautiful, it is more then we expected. Our parents will love it. We thank you so much for the rush delivery and we thank you for such a quality built light house. It is perfect and it is everything and more then the description. Thank you so very much, Teresa and Deb.
Teresa Burleson
MD ,
10/15/2006
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Linse,
Thank you so much for working things out so well with our transaction! And,
please thank your manager for us and let him know how much we appreciate
his/your willingness to work with us too. Again, many thanks...
Mary Beth
Mary Beth Thompson
MN ,
10/3/2006
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Hi Linse,
Just wanted to let you know my chairs arrived and I love them! The delivery person was great; he even took the BIG boxes for me. Thanks so much for your help. They were more beautiful than the pictures and the finish is wonderful. I highly recommend your American Classic Reproductions Collection for anyone looking to purchase authentic looking Windsor chairs. Here are the pics of the chairs in my house. Aren't they pretty?!
Nicki
Nicki Sinnar
CO ,
9/29/2006
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Linse....just wanted to let you know I received my bed and dresser on Friday and it is absolutely BEAUTIFUL! I am so thrilled with it and the way it's made. It was definitely worth the wait. Also the service I received from all of you at JMX was wonderful. Derek from shipping and another guy I spoke with were very helpful and friendly. Last but not least I have to say that the truck driver Gary was exceptional...called me several times to keep me informed, re-arranged his schedule to coincide with mine and arrived to the minute of when he said he would, helped us bring it in....and he even offered to give me a lift to the garage where my car was being serviced!!! Thanks again!
Margaret Shepard
NY ,
9/18/2006
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I LOVE MY TABLE by Samuel. I truly get a kick out of the fact that I know who made it. I can't wait for my mom (the Sarasotan) to see it….just in case she wants a new table. I'm also going to recommend you to my sister-in-law in Chicago. She's had her table since she got married 13 years ago and might be in the market for a new one.
Lynne Danon
NC ,
9/18/2006
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It is important to me that I express my appreciation for the professional, informative, quality and service I received in my order for a dining room table and chairs. Words can not express the perfection of this piece in my home. Daina was my first contact, but I was able to order on-line easily without assistance once she answered my questions. Derek assisted me by phone on the completion date of my order. The delivery driver (Garry) was exceptional. He apologized for being 5 minutes early, he prides himself (rightly so) on communicating his arrival time. Sidney is the Master Craftsman who built our furniture and his title is well deserved. Thank you to all who participated in this order. This company and its affiliates will receive all my future needs and be highly referenced to others.
Mary C Jasielum
NC ,
9/6/2006
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Hi Linse,
Our table arrived and we are very happy with it. The color works quite well. Thanks so much for your excellent customer service. Blessings, Bill
Bill Walsh
MINNEAPOLIS ,
8/30/2006
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Hi Linse,
Just wanted to let you know my chairs arrived and I love them! The delivery person was great; he even took the BIG boxes for me. Thanks so much for your help. They were more beautiful than the pictures and the finish is wonderful. I highly recommend your American Classic Reproductions Collection for anyone looking to purchase authentic looking Windsor chairs. Here are the pics of the chairs in my house. Aren't they pretty?!
Nicki
Nicki Sinnar
CO ,
8/29/2006
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I am so thrilled with my furniture! Thank you for so much for your attention to detail! The service has been wonderful. I am amazed at the quality. You can't find heirloom furniture like this anymore!
Damian Kyle
CA ,
8/16/2006
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I would like to thank you and the team at JMX. In September 2005, my family moved to a home. I began looking at furniture that I could purchase for our home. We spent many weekends visiting stores within a 25 radius of home in a small village in Hertfordshire.
The quality of British and European furniture left me concerned with how long the items would last in a very busy household, who all sit and eat together daily.
I came across the JMXCO web site while looking for a lighthouse for my son’s bedroom. As I have always admired Amish style durability and ageless designs, I thought that I could approach your company to find out the possibility of having furniture made in America and shipped to me in England.
My first contact with Linse was very hopeful, who confirmed that this could be done. Carolyn spent several months helping me understand what an extension, skirt and apron were. She was so patient with me, when things were not making any sense at all. Often times we would email each other up to three times a day.
Our Dining table chairs, lighthouse bookcase and lighthouse clock arrived last week- 20th July 2006. The workmanship and the eye for detail are second to none. I now understand what the extensions are--my extended family can all sit around the table without having to use the patio table at the end of the table to fit everyone around. The lighthouse bookcase did not make it into my son’s room; it now has pride of place at the top of the stairs. My family would now like to rename our house “The Lighthouse.”
We can whole heartily recommend JMX to any of our friends and family. We are now looking at purchasing other items for our home, I am sure that this new found relationship that I have with your company will continue for many or years to come.
Junice Shaw
UK ,
7/26/2006
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Derek sorry to take so long to email these photos. Thank you very much for all your help. We love our new bamboo stairs!
Shawn Wan
FL ,
7/24/2006
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I just picked up my chairs yesterday and I wanted you to know how happy I am with them. They are exactly what I wanted and turned out beautifully. Thanks again.
Barbara Dempsey
NY ,
7/20/2006
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Received my corner hutch today. I was grateful that is was so well-packed. The hutch is very nice-looking and looks very well made. I am very satisfied with my purchase experience. Thanks!
Walter Brice
FL ,
6/15/2006
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We received our dining room funiture today along with the pie safe and it is beautiful. I am very happy! My husband inspected everything on the furniture and stated "he has never seen such craftsmanship of furniture before." Everyone I spoke to such when ordering and to delivery of the furniture were wonderful. Thanks again.
Mary Sewell
MD ,
6/11/2006
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The photos of your furniture are great depiction of what your buying, in-person I was amazed in the quality of wood and workmanship. I bought the cherry wood breakfast nook, I'm so happy!
Thank you! It's gorgeous!
Samuel Velasquez
FL ,
6/4/2006
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Thank you for the wonderful service and the beautiful polylumber patio furniture! We put it out on the deck beside our pond in the back yard. It is now our perfect little eco-retreat. Laura especially loves the rocker. We're happy we went with the polylumber rather than wood. It's very heavy and sturdy. Thanks again!
Randy & Laura Spaulding
FL ,
5/24/2006
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Recently, trying to find the perfect gift for our daughter’s 40th birthday, we happened across your website through a Google search for “New England Windsor Bench”. Long a fan of Shaker and Amish craftsmanship, we placed an order, and were very happily surprised by the professionalism and follow-through displayed at every step of our transaction by your sales representative, Daina Crafa. Ms. Crafa exhibited a level of genuine concern and knowledge of her product line that is sadly rare these days.
Our daughter was thrilled when she received her bench. We were thrilled at the extra effort that got it delivered AHEAD of time, both from Ms. Crafa and the delivery trucker, a Mr. Garry Blevins. All together, it was a very satisfying and enjoyable transaction. We look forward to doing business again with JMX companies. Thank you for doing such a good job in selecting and training your staff.
Richard Sutton
NY ,
5/18/2006
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My old lamp post rotted out. After burning up gallons of valuable gasoline visiting all the run-of-the-mill home improvement stores and endless internet searches trying to find a wooden lamp post, I found your website's Traditional Lamp Post. I never would have thought to consider a PVC lamp post. How ingenious! It arrived today (5/1/06). I planted it and installed the lamp on it tonight and HOLY COW! It was so easy to install and beats the heck out of the familiar metal 'T' style posts that are so common. If you didn't know, you would have to touch it to realize it is not wood. I love it! The lamp may need replacing someday, but not that post. Thanks!
Russell Guthrie
VA ,
5/1/2006
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Mission DVD Rack arrived safely last Friday, fast delivery indeed. My wife and I are pleased, the piece is handsome and very good value. Thanks for making this a pleasant experience.
Bill McCullam
NY ,
4/18/2006
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Thank you very much for your wonderful customer service. It makes us feel great about buying from your company! Thanks!
Nicole Magann
UT ,
4/17/2006
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I wanted to take just a moment to thank you for your fantastic customer assistance. I have made many purchases online, but never one so expensive and I was very nervous. You and your co-workers at JMX put my mind at ease and made the whole experience a pleasure. From my first call to customer support with questions about the table to the gentleman that delivered the furniture, I was always treated with the utmost professionalism and courtesy. The mere fact that your team returned phone calls in such a short time frame was fantastic and much appreciated.
I have told many friends about my experience with your company and recommended your products. My family loves our new kitchen table and chairs as does everyone who comes to visit.
Again, thank you for making this a wonderful experience and I will be shopping with you again in the future.
Becky
PA ,
4/4/2006
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I received my buffet/baker's rack on Sat. Mar. 25, 2006. I was completely thrilled and satisfied with the wood quality and the superb workmanship. Thank you Linse and Carolyn for the excellent care-free service. Also, thank you to your driver Gary. He kept me posted all the way and he was very accomodating. I will surely recommend your company to my friends.
Jenny Rea
NY ,
3/28/2006
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We are VERY happy with our new birdfeeder and so are the birds!
Wendy Lind
WA ,
3/17/2006
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I just received my 4 chairs and met your wonderful delivery man as well. I heard that the chairs were upholstered as the delivery was taking place. Thank you for being so accommodating and great to work with. The chairs look beautiful! Thank you, thank you.
Margaret Quinn
MD ,
3/10/2006
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My dining room table and chairs were delivered on Friday, February 23, and they are unspeakably gorgeous, way beyond beautiful. Also, the delivery service was, as you promised, superb.
Yohma Gray
IL ,
2/26/2006
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Thank you very much for your follow up and for yesterday's email & links to hardware options. GREAT customer service!!!!! I haven't ordered many items like this over the internet but service like you offered makes it a great choice.
Simon Tuma
,
2/21/2006
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We recently purchased a solid cherry wood bedroom set in autumn wheat finish from JMX. The furniture was absolutely gorgeous, but the carpet that it sat on was wearing. So we decided to replace it with a bamboo floor and molding. We chose the natural colored bamboo, which provided a nice contrast to the cherry furniture. We’re so delighted with it. The bamboo adds an exotic look to the room. It feels terrific underfoot and just brightens the whole place up!
Jim Miller
FL ,
2/15/2006
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Thank you so much for all your help. It has been a pleasure. I wanted you to know that the man who made the china hutch, did indeed make the opening an extra inch higher for me. I am very, very happy, and I would order from you again with no hesitation. Thank you again for all of your help.
Tami Davis
CA ,
12/27/2005
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My husband and I recently purchased a French Country bedroom set from the Homestead Collection for our Christmas gift to ourselves. We selected cherry wood with an autumn wheat finish. As a sales associate at JMX, I help people in their decision-making process every day. But as a customer, I could certainly empathize with all the things to consider when making a purchase! We were absolutely thrilled when our furniture finally arrived. It is gorgeous, and I admire it every single day! Thank you, JMX!
Linse Miller
FL ,
12/25/2005
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I recently purchased a Pine Desk from you and it arrived yesterday. I just wanted to write to tell you how thrilled I am with the desk. It is just beautiful. The workmanship is top quality and I just love the hand-painted apples. It is even better than I anticipated. I will definitely order from your company again and will recommend your to my family and friends. Thank you so much!
Lisa Bahrami
FL ,
11/23/2005
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When one of our dining room chairs broke, we decided to replace it with a 4’ flat bench from the East Earl Collection. We went with cherry wood and a natural finish. We are so very happy with our decision. The bench is beautiful and provides a stylish and space-saving solution to our dining room. We have four children and they all prefer the bench over our dining room chairs!
Alan & Leslie Brown
FL ,
11/21/2005
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I received my jelly cupboard today, and it is so beautiful. I am more than pleased with it, and was quite impressed by the packing. There was so much plastic and bubble wrap, the finish on the cupboard is in perfect condition. I'm glad I shopped with you and will be back.
Christine Peters
MA ,
10/26/2005
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Hello...not sure if you remember me or not....I purchased the amish hutch and also a mailbox...I wanted to let you know THEY ARE BEAUTIFUL!!! I love both very very much and receive so many compliments!!! thank you so much. I will be ordering more things shortly....again....thank you!
Melissa Williams
FL ,
10/20/2005
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My black highchair arrived and is just what I wanted...thank you so much and congratulations on having such a well made piece of furniture.
Maury Anfindsen
CT ,
10/8/2005
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THANK YOU! THANK YOU! THANK YOU!! I so appreciate your help with my order. So often I find that I don't even get responses to e-mail's sent to online vendors. Thank you so much for your fantastic service! I'll definitely recommend your website to my friends and family.
Beth Varhalla
CT ,
9/9/2005
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My chairs finally arrived and they are beautiful.
Susan Baruch
MD ,
9/8/2005
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Thank you so much for being so helpful with my order and easy to work with. I will absolutely order from you in the future (This time I'm thinking dining room furniture!)
Cathy Hotlaing
,
7/23/2005
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Thanks so much. I will be sure and store your company in "my favorites" for future orders, it's not that often one receives the best in customer service, so when I do have the rare opportunity to experience it, I want to make sure I keep going back! Thanks again!
Debbie Campbell
MO ,
7/20/2005
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This is my first experience with JMX and from the ordering and confirmation processes, it appears that JMX is a very professional organization.
Charles Monroe
AZ ,
7/11/2005
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We have received the mailbox and it is gorgeous.
Laura Kraker
NY ,
7/11/2005
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I received my chairs on Friday and they are beautiful. Since our company was already arriving, we have yet to really get to examine them thoroughly, but I can tell you that so far they look absolutely lovely. I want to thank Linse for placing the order and getting the ball rolling and Carolyn for making sure our order was shipped out in time for our guests. You both were very kind and efficient and my husband and I truly appreciate it! Also, we would like to thank the gentle |